Shipping policy

Shipping & Delivery Policy

Entre Nous delivers across Lebanon.

Delivery Fees

• Orders up to and including $100: $5 delivery.
• Orders over $100: free delivery.

Free delivery eligibility is based on the order subtotal after discounts, excluding delivery fees and any applicable taxes.

Delivery Time

Estimated delivery time is 3–5 business days. Delivery may take longer during holidays, busy periods or unexpected courier delays.

Payment

We accept cash on delivery. Please pay the total amount shown on your order confirmation to the courier upon delivery.

Delivery Details

Please provide your complete address and a valid phone number at checkout so the courier can contact you. Incomplete or incorrect details may delay delivery.

Order Issues

If your order is delayed, arrives damaged or contains an incorrect item, contact info@entrenouslb.com with your order number and relevant details.

Contact

For delivery questions, email info@entrenouslb.com.