Refund policy

Returns & Exchanges Policy

Please choose your items carefully before placing your order. Entre Nous does not accept returns or exchanges for change of mind, size, colour or personal preference.

Please review the product description and size information before purchasing. For help choosing, contact info@entrenouslb.com.

Damaged or Incorrect Items

If your item arrives damaged, defective or different from what you ordered, please email info@entrenouslb.com with your order number, a description of the issue and clear photos. We will review the issue and arrange an appropriate resolution.

This policy does not limit any rights you have under applicable consumer protection laws.